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Guidance · 7 min read

Questions to Ask Before Hiring a Pest Control Company

Smart questions to ask before hiring a pest control company or exterminator — about inspection, treatment, follow-up, communication, estimates and discounts.

By Libra Pest Services LLC · General information, not a guarantee of results.

Choosing a pest control company is about trust. These questions help you understand how a company works before you commit.

About the inspection

  • Will you inspect before recommending treatment?
  • What areas will you look at?
  • Will you explain what you find?

About the treatment

  • How will treatment be tailored to my situation?
  • Is there anything I need to do to prepare?
  • Are there instructions I should follow afterward?

About follow-up

  • Is follow-up part of the plan when appropriate?
  • What should I do if I still see activity?

About communication

  • How quickly do you typically respond?
  • Who will I be speaking with?

Libra Pest Services customers frequently mention communication. B G wrote that Germaine "responded quickly and scheduled service promptly" and "explained where the pests were likely coming from." Sam Molinaro put it simply: he "tells you how it is."

About estimates and pricing

  • Do you offer free estimates? (Libra Pest Services does.)
  • Are there any discounts? (Libra offers senior and military discounts.)
  • Does an estimate commit me to service? (A free estimate does not automatically constitute a service agreement.)

About the company

  • Is the company local and family run? Libra Pest Services is family owned and operated, a 3rd generation business with 7 years of industry experience.
  • Do you handle residential and commercial work?

Check reviews

Reading customer reviews helps you understand real experiences. You can see Libra's Google reviews on this website.

Key takeaways

  • Ask about inspection, treatment, follow-up and communication
  • Understand what an estimate includes
  • Read real reviews
  • Call (347) 586-2463 with your questions

Frequently asked questions

Does Libra Pest Services offer discounts?

Yes. Libra Pest Services offers senior and military discounts.

Free estimates · Open 24 hours

Get help with your pest problem.

Family owned & operated. Senior and military discounts available.

Call (347) 586-2463