Privacy Policy
Libra Pest Services LLC
This Privacy Policy explains how Libra Pest Services LLC ("Libra," "we," "us") handles information when you visit this website, call us, or contact us through our website form.
Information we collect
Information you provide. When you use our contact form, we collect the details you choose to submit: your name, phone number, email address (optional), the pest problem you select, and any message you write.
Phone interactions. When you call us, we may receive your phone number and any information you share during the call so we can respond, provide an estimate or schedule service.
Technical information. Like most websites, our hosting and security systems may automatically process technical information such as browser type, device type, pages visited and a network address. To help prevent spam and abuse, our contact form stores a one-way hashed (non-readable) version of the network address used to submit a message.
Website analytics and cookies
This website may use basic, privacy-conscious analytics provided by our website platform to understand overall usage, such as which pages are visited. The website and its platform may use cookies or similar technologies needed for the site to function. You can control cookies through your browser settings; disabling them may affect how parts of the site work.
How we use information
- To respond to your questions and requests
- To provide estimates and schedule or perform service
- To communicate with you about your service
- To protect the website against spam, fraud and abuse
- To understand and improve how the website is used
We do not sell your personal information.
How information is protected
We use reasonable administrative and technical measures to protect information, including restricting access to form submissions to authorized administrators. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-party services
We use third-party providers to host this website, store form submissions and provide basic analytics and security. These providers process information on our behalf to deliver those services. Clicking a phone link opens your device's calling application, which is governed by your carrier and device provider.
Data retention
We keep information only as long as reasonably needed for the purposes described above, including responding to you, providing service, maintaining business records and complying with legal obligations, after which it is deleted or de-identified.
Your choices and rights
You may ask us to access, correct or delete the personal information you have provided to us, subject to any legal or business record-keeping requirements. Depending on where you live, you may have additional rights under applicable law. To make a request, contact Libra Pest Services LLC by phone at (347) 586-2463.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children.
Updates to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page.
Contact
Questions about this policy can be directed to Libra Pest Services LLC by phone at (347) 586-2463.